Conflict Resolution Day is observed on the third Thursday of October every year, falling on October 21 this year. In any relationship, some ordinary conflicts are inescapable, and acquiring the ability to peacefully solve them when it becomes essential. Conflicts take place because humans have necessities, and in a bid to satisfy their individual necessities and happiness, disagreements occur because of clashes of interests. These conflicts can happen between family or friends.
Conflicts may happen in any sphere of our lives, such as workplaces, relationships, and families. It is an inescapable process of life. What is significant, however, is how we come to a solution. Conflict resolution can resolve all problems through peaceful methods.
Conflict Resolution Day Activities
Today also:
- National Medical Assistants Day
- National Reptile Day
- National Pets for Veterans Day
- National Apple Day
- National Reptile Awareness
Identify the root cause of the conflict
The first step in resolving a conflict is to clarify its source. Defining the cause of the conflict will enable you to understand how the problem developed in the first place. Keep asking questions until you are sure that all parties to the conflict understand the problem.
Find a safe place To have a constructive conversation
To have a constructive conversation, you need to find an environment where you can talk safely. Such a place also enables you to take the necessary risks and communicate honestly on the issue at hand.
Actively listen, let everyone have a say
After letting the two parties meet in a safe and private place, give each of them a chance to express their views and opinions on the issue at hand. Use positive and decisive methods in meetings. If necessary, develop basic rules. Taking this approach will encourage both parties to express their ideas in an open and honest manner, and to understand the cause of the conflict and determine a solution.
Investigation
After listening to the concerns of both parties, hurry up and investigate the case. Do not prejudge or make a final decision based on what you have. Dig deeper and learn more about events, stakeholders, issues, and people’s feelings. In addition, try to quickly find any potential sources of conflict that may not be obvious or obvious.
Conflict Management Skills
Listen actively
The key to active listening is to pay attention to what the other person is about to say. Salespeople usually use this skill to better connect with customers during sales.
Emotional intelligence
Emotional intelligence describes the ability to perceive and understand the emotions of others as well as your own emotions. This skill is essential when managing conflicts because it can prevent the situation from escalating.
Patience
Conflicts are rarely easy to overcome. If you want to resolve conflicts with such people, you need patience.
Impartiality
Another reason that conflicts are difficult to resolve is that they do not always focus on the conflict itself. In this case, it is better to separate the conflict from the people involved. Don’t focus on people and their personal characteristics. Instead, look at the problem itself and focus your energy on finding a solution.
Open communication
When the problem is resolved, the relationship between the people involved in the conflict does not always return to normal. This relationship needs to be cultivated after a solution is found to prevent future problems. Establishing open communication channels between all parties is the best way to promote healthy, long-term relationships after conflict.
Conflict Resolution Day Skills
- Use yes, and statements.
- Don’t indicate your finger to other
- Let the other person explain by themselves and listen actively.
- Keep a calm tone.
- Show a willingness to compromise or cooperate.
- Don’t talk about people behind their backs.
- Don’t treat anything as an individual.
- Pay close attention to nonverbal communication.
- Know when to apologize and forgive.
- Focus on the immediate conflict, not the past conflict.
- Use humor when appropriate.
- Remember the importance of relationships.
